1. Select city in the “Deliver To” section (upper left, besides our logo).

2. Choose the products you want.

3. Choose the add-ons you want to come with it.

4. Select your preferred delivery date and timeframe.

5. Add to cart.

6. Proceed to checkout.

7. Fill in all the necessary shipping, message and instruction details.

8. Go to payment.

9. Select payment method and enter voucher code if applicable.

10. Click on complete order.

Once the order is completed, you will be redirected to the order confirmation page that includes your order number.

To track your order, you can visit the FlowerStore.ph website or use the mobile app. Once there, log in to your account and navigate to the "My Orders" section. You'll be able to see the status of your order and any tracking information available.

After the order is completed, you will receive an email confirmation that includes your order number.

We need all our orders placed on our website www.flowerstore.ph but we can assist you.

Kindly send us an email at contact@flowerstore.ph, call us at PH +63 (02) 8539 1488; US +1 442 249 7722 or reach us via Facebook chat.

For deliveries in Davao city, we accept phone orders, please contact us here:

(02) 8539 1488

We now offer FREE NATIONWIDE delivery on selected products. You may change the Delivery To section (upper left, beside our logo) to "Rest of the Philippines" and check which products are available. Your order will be shipped next day and may arrive between 2-10 days depending on the location.

We offer Free Same Day Delivery so no shipping fee is required.

Yes, we offer Free Same Day Delivery including weekends.

Unfortunately, we don't accept office pick-ups but we can arrange the delivery of your order at your preferred location everywhere within Metro Manila, Cainta, Taytay, some areas of Antipolo, Metro Cebu, Metro Davao and Nationwide.

Yes. You can order now for future dates (up to 1 year in advance).

We are an online flower shop so we don't have a physical store but you can view and order our products on our website.

We are open to serve your concerns 6am-12am from Monday to Sunday.

Kindly send us an email at contact@flowerstore.ph, call us at PH +63 (02) 8540 9773; US +1 442 249 7722 or reach us via Facebook chat.

We accept payments made via Credit or Debit Card, Cash on Delivery, Paymaya, and GCash.

NOTE: CASH ON DELIVERY is only available if the sender and the recipient is the same. COD limit is PHP 2,500.00.

We don't do customized arrangements as we only produce what is shown on our site.

We are delivering at the following time slots for our branches:

Yes, we don't disclose the details of the sender unless his or her name is included on the message for the card.

To make changes with the delivery address or your personal message, kindly send us an email at contact@flowerstore.ph, call us at (02) 8539 1488 or reach us via Facebook chat. Please note that we can only accept changes three (3) hours before the delivery.

To cancel your order, you may send us an email at contact@flowerstore.ph, call us at (02) 8539 1488 or reach us via Facebook chat. Please note that we can only cancel your order if it is not yet dispatched from our office.

Yes, we will only call the recipient if our rider can't find him/her and we won't disclose that the delivery are flowers to keep it as a surprise.

You can do so by including your special instructions on the delivery notes section during check-out while ordering through our website.

As we do our deliveries by batches, we can't deliver at a specific time, however, we can deliver it within the time range stated on your order.

Upon ordering, you can just input the recipient's Instagram username as the First Name, input X in all required fields, put 0000 as the postal code and then proceed to check-out. Afterwards, our Customer Service team will contact the recipient without mentioning your name and we will arrange the delivery of your order.

We cannot customize the message on the cake as we only do standard message unless a sticker indicating customization is present.

Our flowers will be delivered fresh cut. You can take care of them and maintain its freshness by checking our Care Instructions.

Our flowers can last for 3-5 days as long as it’s placed in cool temperature except for Sunflowers, which need to be placed near direct sunlight. It can last longer if you follow the Care Instructions.